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Best MS Dynamics CRM Functional Service Training in Gurgaon & Best MS Dynamics CRM Functional Service Training Institute in Gurgaon
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Join Best MS Dynamics CRM Functional Service Training in Gurgaon, MS Dynamics CRM Functional Service Course in Gurgaon, MS Dynamics CRM Functional Service Institute in Gurgaon
APTRON delivers an in-depth best MS Dynamics CRM Functional Service training in gurgaon. Students having MS Dynamics CRM Functional Service certification are able to secure a quick job in an MNC. Participants need to enroll in a best MS Dynamics CRM Functional Service training institute in gurgaon to attain the skills involved in the technology. Our core strength is our trainers, who are expert professionals and veteran from the industry. At MS Dynamics CRM Functional Service institute in gurgaon, our trainers have developed practical modules combining the syllabus (industry compliance). During the MS Dynamics CRM Functional Service course in gurgaon, trainers create realistic situation using simulators and devices.
MS Dynamics CRM Functional Service training classes students are asked to take decision concerning to troubleshooting or managing the technology without interrupting the running business operations. Join the best MS Dynamics CRM Functional Service training in gurgaon provided by APTRON Gurgaon which equip participants with thorough information, knowledge and experience on the subject.
At APTRON, we consider students as our responsibility. Our values inspire us to provide students a comprehensive MS Dynamics CRM Functional Service training so that they achieve their career goals confidently. To do that, we have setup a laboratory in accordance to industry standards that comprises of latest devices, applications and softwares. Our whole building is equipped with Wi-Fi facility, latest I.T infrastructure, and smart classroom facilities.
Our responsibility does not end after completion of MS Dynamics CRM Functional Service course and certification. We provide MS Dynamics CRM Functional Service training course with placement solution to the students. Our placement team schedule placement drives and also conducts interview in different MNCs. Already, we have kept a moderate MS Dynamics CRM Functional Service course fee to support students coming from all sections of the society. Further, students find the MS Dynamics CRM Functional Service training course duration flexible. MS Dynamics CRM Functional Service course time is scheduled according to the student's requirements.
APTRON Gurgaon MS Dynamics CRM Functional Service is all about practical and practice; our classes include theory and practical exposure for the students in learning. Join the best MS Dynamics CRM Functional Service training in gurgaon provided by APTRON Gurgaon to avail quick MS Dynamics CRM Functional Service coaching, moderate course fee, and placement after Ab initio course.
The MS Dynamics CRM Functional Service syllabus includes for MS Dynamics CRM Functional Service course module on real time projects along with placement assistance. MS Dynamics CRM Functional Service topics covered are
Introduction to MS Dynamics CRM Functional Service, Cases, Queue Management, Contracts, Analysis, Reports and Goals, Service Scheduling
& Many more. Check the duration, course content and syllabus given below.
MS Dynamics CRM Functional Service Course Fee and Duration
|
| Track |
Regular Track |
Weekend Track |
Fast Track |
| Course Duration |
45 - 60 Days |
8 Weekends |
5 Days |
| Hours |
2 hours a day |
3 hours a day |
6+ hours a day |
| Training Mode |
Live Classroom |
Live Classroom |
Live Classroom |
Course Content Covered in MS Dynamics CRM Functional Service Training Course
Introduction to MS Dynamics CRM Functional Service
- Customer Scenarios
- Customer Service Entities and Record Types
Cases
- Creating Case Records
- Understanding the Process Ribbon and Menu Options
- Case Resolution, Cancelling and Deleting
- Assigning Case Records
- Other Actions on Cases From Forms and Views
- Working with the Subject Tree
- Working with the Case List and Views
Knowledge Base
- Article Templates
- Creating, Approving and Publishing Articles
- Using and Searching the Knowledge Base
- Cases and Knowledge Base Articles
- Sending Knowledge Base Articles
Queue Management
Contracts
- Contracts and Contract Templates
- Creating and Working with Contracts
- Using Contracts with Cases
Analysis, Reports and Goals
- Customer Service Reports
- Customer Service Charts and Dashboards
- Customer Service Goals and Metrics
Service Scheduling
- Service Scheduling Scenarios
- Service Scheduling Terminology
- Service Scheduling Process
- Resources, Services and Selection Rules
- Include Customer Preferences
- Understand Sites and Same-Site Requirements
- Manage Business Closures
- Explain the Service Activity Scheduling Engine
- Working with Service Activities and the Service Calendar
- Close, Cancel, or Reschedule a Service Activity
Top Reasons to Choose APTRON for MS Dynamics CRM Functional Service Training in Gurgaon
- Our MS Dynamics CRM Functional Service training in gurgaon adheres to international industry standards.
- We facilitate students with modern I.T infrastructure and learning environment during the MS Dynamics CRM Functional Service training in gurgaon.
- Trainers in MS Dynamics CRM Functional Service training classes combine the self-developed practice session module with current syllabus.
- Being responsible, we provide students MS Dynamics CRM Functional Service course with placement assistance.
- MS Dynamics CRM Functional Service training in gurgaon is conducted during weekdays and weekends as per participant's needs.
- Our MS Dynamics CRM Functional Service trainers are analysts, researchers, consultants and managers possessing a decade experience in coaching MS Dynamics CRM Functional Service course in gurgaon.
- Ultra-modern I.T laboratory equipped with latest infrastructure.
- Our lab is opened 365 days in a year. Students are facilitated with online mentoring during practice sessions.
- MS Dynamics CRM Functional Service training classrooms are equipped with projectors, live racks, Wi-Fi, and digital pads.
- We facilitate students with glass-door study room and discussion zone area (meeting room).
- No cost training sessions are conducted on personality development, spoken English, group discussion, and mock interview to sharpen the presentation skills.
- No cost MS Dynamics CRM Functional Service training course materials are provided.
- Study materials include books, and soft copies of tutorials in the form of PDFs, sample papers, technical and HR interview questions.
- We also provide hostel facility at Rs.4,500/- a month.
- Our certificates are globally recognized provided after completion of course.
- We facilitate students with Extra Time Slots (E.T.S) for doing unlimited practical at no cost..
- According to the requirements, students can retake the class at no cost.
- To enhance knowledge of the students, the complex technical concepts are imparted through easy coaching.
- We accept master and visa cards (Debit & Credit), also payment mode cash, cheque, and Net Banking available.
APTRON Trainer's Profile for MS Dynamics CRM Functional Service Training in Gurgaon
APTRON'S MS Dynamics CRM Functional Service Trainers are:
- Our trainers are subject specialist who have mastered on MS Dynamics CRM Functional Service technology.
- Our trainers are have received excellence awards for their dedicated MS Dynamics CRM Functional Service training and coaching.
- Our trainers are researchers, consultant, and analysts working as an employee in HCL Technologies, Birla-soft, TCS, IBM, Sapient, Agilent Technologies, and so on.
- Our trainers are single, double and triple certified professionals in the subject.
- Our trainers have regular coordination with MNCs HR team on daily basis.
Placement Assistance after MS Dynamics CRM Functional Service Training in Gurgaon
APTRON'S Placement Assistance
- APTRON's Gurgaon division having successful 96% placement rate.
- APTRON’s MS Dynamics CRM Functional Service training centre in Gurgaon assist students in writing their resume meeting the current industry needs.
- APTRON’s MS Dynamics CRM Functional Service training institute in Gurgaon sharpens students’ interview skills, provide session on personality development, spoken English, group discussion, mock interview, and presentation.
- APTRON, the best MS Dynamics CRM Functional Service training institute in Gurgaon assists students in securing placement in top IT firms such as HCL, TCS, Infosys, Wipro, Accenture, etc., confidently.
