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Best Microsoft Dynamics CRM Training in Gurgaon & Best Microsoft Dynamics CRM Training Institute in Gurgaon
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Join Best Microsoft Dynamics CRM Training in Gurgaon, Microsoft Dynamics CRM Course in Gurgaon, Microsoft Dynamics CRM Institute in Gurgaon
APTRON delivers an in-depth best Microsoft Dynamics CRM training in gurgaon. Students having Microsoft Dynamics CRM certification are able to secure a quick job in an MNC. Participants need to enroll in a best Microsoft Dynamics CRM training institute in gurgaon to attain the skills involved in the technology. Our core strength is our trainers, who are expert professionals and veteran from the industry. At Microsoft Dynamics CRM institute in gurgaon, our trainers have developed practical modules combining the syllabus (industry compliance). During the Microsoft Dynamics CRM course in gurgaon, trainers create realistic situation using simulators and devices.
Microsoft Dynamics CRM training classes students are asked to take decision concerning to troubleshooting or managing the technology without interrupting the running business operations. Join the best Microsoft Dynamics CRM training in gurgaon provided by APTRON Gurgaon which equip participants with thorough information, knowledge and experience on the subject.
At APTRON, we consider students as our responsibility. Our values inspire us to provide students a comprehensive Microsoft Dynamics CRM training so that they achieve their career goals confidently. To do that, we have setup a laboratory in accordance to industry standards that comprises of latest devices, applications and softwares. Our whole building is equipped with Wi-Fi facility, latest I.T infrastructure, and smart classroom facilities.
Our responsibility does not end after completion of Microsoft Dynamics CRM course and certification. We provide Microsoft Dynamics CRM training course with placement solution to the students. Our placement team schedule placement drives and also conducts interview in different MNCs. Already, we have kept a moderate Microsoft Dynamics CRM course fee to support students coming from all sections of the society. Further, students find the Microsoft Dynamics CRM training course duration flexible. Microsoft Dynamics CRM course time is scheduled according to the student's requirements.
APTRON Gurgaon Microsoft Dynamics CRM is all about practical and practice; our classes include theory and practical exposure for the students in learning. Join the best Microsoft Dynamics CRM training in gurgaon provided by APTRON Gurgaon to avail quick Microsoft Dynamics CRM coaching, moderate course fee, and placement after Ab initio course.
The Microsoft Dynamics CRM syllabus includes for Microsoft Dynamics CRM course module on real time projects along with placement assistance. Microsoft Dynamics CRM topics covered are
Introduction to Microsoft Dynamics CRM, Implementing and Managing Marketing Campaigns, Analysis, Reporting and Goals, Product Catalog, Working with Cases and Contracts, Service Scheduling in Microsoft Dynamics, Customization and Configuration, Customizing Relationships and Mappings, Configuring Auditing
& Many more. Check the duration, course content and syllabus given below.
Microsoft Dynamics CRM Course Fee and Duration
|
| Track |
Regular Track |
Weekend Track |
Fast Track |
| Course Duration |
45 - 60 Days |
8 Weekends |
5 Days |
| Hours |
2 hours a day |
3 hours a day |
6+ hours a day |
| Training Mode |
Live Classroom |
Live Classroom |
Live Classroom |
Course Content Covered in Microsoft Dynamics CRM Training Course
Introduction
- Benefits of Closed Loop Marketing
- Creating and Using Marketing Lists
- Marketing Campaigns and Quick Campaigns
- Quick Campaigns
- Introduction to Marketing Campaigns
- Creating a Marketing Campaign
- Creating and Using Campaign Templates
- Importing Leads
Implementing and Managing Marketing Campaigns
- Campaigns, Campaign Activities and Marketing Lists
- Creating and Using Email Templates
- Sales Literature, Products and Price Lists
- Distributing Campaign Activities
- Capturing and Viewing Campaign Responses
- Working with Campaign Responses
Analysis, Reporting and Goals
- Analyzing Marketing Information with Lists, Views and Charts
- Working with Reports
- Creating and Managing Marketing Goals
- Creating Charts
- Customizing and Working with Dashboards
Sales Management in Microsoft Dynamics
- Introduction
- Overview of the Sales Process in Microsoft Dynamics CRM
- Core Records in the Sales Process
- Tracking Competitors and Managing Sales Literature
- Working with Leads
- Working with Opportunities
- Sales Processes, Workflows and Dialogs
Working with the Product Catalog
- The Product Catalog and the Sales Process
- Unit Groups
- Adding and Maintaining Products
- Creating, Maintaining and Using Price Lists
Sales Order Processing
- The Microsoft Dynamics CRM Sales Order Process
- Opportunities, Quotes, and the Sales Process
- Working with Orders
- Working with Invoices
Analysis, Reporting and Goals
- Analyzing Sales Information with Lists, Views and Charts
- Working with Reports
- Exporting Sales Information to Microsoft Office Excel
- Creating and Managing Sales Goals
- Creating Charts
- Dashboards
Service Management in Microsoft Dynamics
- Introduction
- Getting Started with Service Management
- Cases and the Service Management Process
- Queues and Contracts in Service Management
- Working with Cases in the Case Grid
Working with Cases and Contracts
- Creating Case Records
- Working with Cases
- Contracts and Contract Templates
- Creating and Working with Contracts
- Using Contracts with Cases
Using the Knowledge Base
- Article Templates
- Creating, Approving and Publishing Articles
- Using and Searching the Knowledge Base
- Cases and Knowledge Base Articles
Working with Teams and Queues
- Introduction to Teams
- Introduction to Queues
- Creating and Managing Queues
- Working with Queues and Queue Items
- Using Workflows with Queues
Analysis, Reporting and Goals
- Service Management Reports
- Service Management Charts and Dashboards
- Goal Management for Service
Service Scheduling in Microsoft Dynamics
Introduction
- Service Scheduling Overview
- Service Scheduling Scenarios
- Service Scheduling Process
- Working with Service Activities and the Service Calendar
- Closing, Canceling, or Rescheduling a Service Activity
- Using Charts and Reports to Analyze Service Activities
Advanced Topics
- Understanding the Service Activity Scheduling Engine
- Resources, Services and Selection Rules
- Incorporating Customer Preferences
- Resource and Service Capacity Requirements
- Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration
- Business Units and Security Roles
- Business Units
- Managing Business Units
- Security Features
Configuring Users and Teams
- User Management Overview
- Adding and Maintaining User Accounts
- Team Configuration
Customizing Microsoft Dynamics CRM Overview
- Customization Methodology
- Who can Customize Microsoft Dynamics CRM?
- Types of Customizations
- Types of Customizations - Solutions
Customizing Fields
- Customization Concepts
- Field Data Types
- Field Properties
- Creating Fields
- Creating Option Sets
Customizing Entities
- Entity Concepts
- Modifying Custom Entities
Customizing Relationships and Mappings
- Types of Entity Relationships
- Creating Entity Relationships
- Entity Mapping
Customizing Forms, Views and Charts
- Basic UI Customization Capabilities
- View Customization Overview
- Charts
- Form Customization Overview
- Other Form Objects
- Creating New Forms
Configuring Field Security
- Field Security Scope
- Field Security and Other Security Methods
Configuring Auditing
- Enabling Auditing
- Viewing Audit Data
- Managing Audit Partitions
Configuring Solutions
- Solutions Review
- Exporting and Importing Unmanaged Solutions
- Exporting and Importing Managed Solutions
Top Reasons to Choose APTRON for Microsoft Dynamics CRM Training in Gurgaon
- Our Microsoft Dynamics CRM training in gurgaon adheres to international industry standards.
- We facilitate students with modern I.T infrastructure and learning environment during the Microsoft Dynamics CRM training in gurgaon.
- Trainers in Microsoft Dynamics CRM training classes combine the self-developed practice session module with current syllabus.
- Being responsible, we provide students Microsoft Dynamics CRM course with placement assistance.
- Microsoft Dynamics CRM training in gurgaon is conducted during weekdays and weekends as per participant's needs.
- Our Microsoft Dynamics CRM trainers are analysts, researchers, consultants and managers possessing a decade experience in coaching Microsoft Dynamics CRM course in gurgaon.
- Ultra-modern I.T laboratory equipped with latest infrastructure.
- Our lab is opened 365 days in a year. Students are facilitated with online mentoring during practice sessions.
- Microsoft Dynamics CRM training classrooms are equipped with projectors, live racks, Wi-Fi, and digital pads.
- We facilitate students with glass-door study room and discussion zone area (meeting room).
- No cost training sessions are conducted on personality development, spoken English, group discussion, and mock interview to sharpen the presentation skills.
- No cost Microsoft Dynamics CRM training course materials are provided.
- Study materials include books, and soft copies of tutorials in the form of PDFs, sample papers, technical and HR interview questions.
- We also provide hostel facility at Rs.4,500/- a month.
- Our certificates are globally recognized provided after completion of course.
- We facilitate students with Extra Time Slots (E.T.S) for doing unlimited practical at no cost..
- According to the requirements, students can retake the class at no cost.
- To enhance knowledge of the students, the complex technical concepts are imparted through easy coaching.
- We accept master and visa cards (Debit & Credit), also payment mode cash, cheque, and Net Banking available.
APTRON Trainer's Profile for Microsoft Dynamics CRM Training in Gurgaon
APTRON'S Microsoft Dynamics CRM Trainers are:
- Our trainers are subject specialist who have mastered on Microsoft Dynamics CRM technology.
- Our trainers are have received excellence awards for their dedicated Microsoft Dynamics CRM training and coaching.
- Our trainers are researchers, consultant, and analysts working as an employee in HCL Technologies, Birla-soft, TCS, IBM, Sapient, Agilent Technologies, and so on.
- Our trainers are single, double and triple certified professionals in the subject.
- Our trainers have regular coordination with MNCs HR team on daily basis.
Placement Assistance after Microsoft Dynamics CRM Training in Gurgaon
APTRON'S Placement Assistance
- APTRON's Gurgaon division having successful 96% placement rate.
- APTRON’s Microsoft Dynamics CRM training centre in Gurgaon assist students in writing their resume meeting the current industry needs.
- APTRON’s Microsoft Dynamics CRM training institute in Gurgaon sharpens students’ interview skills, provide session on personality development, spoken English, group discussion, mock interview, and presentation.
- APTRON, the best Microsoft Dynamics CRM training institute in Gurgaon assists students in securing placement in top IT firms such as HCL, TCS, Infosys, Wipro, Accenture, etc., confidently.
